Tag Archives: True Stories

One of our PA’s received a distressing call that was very emotionally unbalancing… A long standing and loyal client contacted us with some tragic news. Her husband of 32years had recently been diagnosed with cancer and understandably, she was extremely upset. She called her PA to find out if we could do anything further in Continue Reading

The owner of a local beauty spot, whose grounds had been vandalized contacted our client, owner of a security company. The caller was extremely upset and angry that people could do such a thing to these ancient and sacred grounds. She explained that a huge amount of hard work had been put into keeping the grounds presentable, Continue Reading

It’s Christmas Eve at UK Answer. Our client, whose business is property management receives an urgent call. “Hi, we have no electricity, could you please arrange for an emergency electrician to come to the building immediately?” Almost immediately UK Answer’s phones started ringing frantically with calls from the other tenants who were in the same situation. One of Continue Reading

I have been in business now for over 30 years and I have 16 drivers on my team. Before UK Answer came into our lives, my wife and I always answered the calls, did the bookings plus all the admin associated with the business. When I heard about UK Answer’s services, I saw the sense in Continue Reading

Our client returned from his trip to America with lots of new business to deal with. He had appointments to make and quotations to send as a result of his trip. On opening the door to his office and workshop, he found it had been totally flooded! Luckily his stock was stored on high shelves thus limiting Continue Reading

Private ad: House for rent….. 3 bedroom….. £750pcm….. call….. The landlady called and was not getting a good response from her ad, and the property had been empty for several months. She also had a mortgage on the home she lived in and had to find the additional money to pay both mortgages. With no insurance the Continue Reading

The phone rang for our client who is in the Coach Tour Business. One of his drivers was on the hard shoulder of the M1 with a blown tyre, leaving 47 passengers, mostly children a little shaken but safe. We advised him that our client’s mobile phone was switched off as he was in a meeting. The Continue Reading

We received a phone call for our client whose line of business is Property Management. It was a police officer who needed to contact a landlord regarding one of his rental properties. The officer had a search warrant and wanted the landlord to meet him at the property immediately. UK Answer began to expedite the Continue Reading

“Hello, I hope you can help me? I think my sheep are being molested…………..” To be honest when we first took the call we thought it was some kind of joke and were not sure how to respond… always the professional our PA asked for more details. The lady on the other end of the Continue Reading

“I have an emergency. I’m going out on a date tonight and I have broken a nail. I really wanted to feel confident and give a good impression. I can’t go out like this. I don’t feel complete.” “Can you please fit me in today? Please!!” Our client was fully booked. However, we at UK Answer Continue Reading