Category Archives: Blog

Say, a lovely young lady walks into your office and has: – Computer literacy and proficiency in Microsoft office applications. – Excellent telephone manner – Outstanding customer service skills – Organisational skills and is punctual, flexible and trustworthy. – A proven track record in sales. On top of this, she can also: – Answer all Continue Reading

There was a little Busy Bee Too busy to answer the phone was he Buzzing here & buzzing there He simply had no time to spare. And then one day he made a call To the Queen Bee of them all – “Don’t worry” she said, “I understand, I’ll take your business by the hand.” Continue Reading

One of our PA’s received a distressing call that was very emotionally unbalancing… A long standing and loyal client contacted us with some tragic news. Her husband of 32years had recently been diagnosed with cancer and understandably, she was extremely upset. She called her PA to find out if we could do anything further in Continue Reading

Interview from the Island’s magazine ‘Style of Wight’

The owner of a local beauty spot, whose grounds had been vandalized contacted our client, owner of a security company. The caller was extremely upset and angry that people could do such a thing to these ancient and sacred grounds. She explained that a huge amount of hard work had been put into keeping the grounds presentable, Continue Reading

It’s Christmas Eve at UK Answer. Our client, whose business is property management receives an urgent call. “Hi, we have no electricity, could you please arrange for an emergency electrician to come to the building immediately?” Almost immediately UK Answer’s phones started ringing frantically with calls from the other tenants who were in the same situation. One of Continue Reading

I have been in business now for over 30 years and I have 16 drivers on my team. Before UK Answer came into our lives, my wife and I always answered the calls, did the bookings plus all the admin associated with the business. When I heard about UK Answer’s services, I saw the sense in Continue Reading

Our client returned from his trip to America with lots of new business to deal with. He had appointments to make and quotations to send as a result of his trip. On opening the door to his office and workshop, he found it had been totally flooded! Luckily his stock was stored on high shelves thus limiting Continue Reading

Private ad: House for rent….. 3 bedroom….. £750pcm….. call….. The landlady called and was not getting a good response from her ad, and the property had been empty for several months. She also had a mortgage on the home she lived in and had to find the additional money to pay both mortgages. With no insurance the Continue Reading

We learn in this job not to get involved but sometimes it is really hard not to…… One of our clients received a call from a woman who wanted her husband followed. She was convinced he was having an affair. “He has never gone out regularly in the evening….” she said. “….and for the last 7 Continue Reading